Email Us: info@ruxley.us

Call Us: +1 775-980-2006

Address: 40 E Works St, Sheridan, WY 82801, USA

Many of our pieces are hand-finished in Portugal by skilled artisans using traditional techniques.

Our stoneware contains natural flecks that emerge during firing and may show through lighter glazes. These variations are part of the handcrafted character we celebrate.

Yes, all our tableware is made with safe, non-toxic materials and is completely food-safe.

Yes, we provide free shipping on all orders with no minimum purchase required.

Order processing takes 1-2 business days. Shipping typically requires 2-3 business days, with a total delivery timeframe of 3-5 business days from order completion.

Yes, you'll receive a shipping confirmation email with a tracking number once your order ships. You can track your package through USPS or UPS tracking services.

Use this text to answer questions in as much detail as possible for your customers.

We accept returns within 30 days of purchase. Items should be gently used and undamaged, with original packaging intact.

Contact us at info@ruxley.us or +1 775-980-2006 before sending anything back. We'll provide personalized return instructions.

We cover all return shipping costs. Simply contact us for a prepaid return label.

Refunds typically process within 5-10 business days and return to your original payment method.

Yes, you can exchange items within 60 days based on current stock availability.